Privacy Policy of the Solidaridad Regional Expertise Centre Website Mobile Application Development. Annual Maintenance Support and IVRS Server Voice Calling system for farmers

 

Introduction
Solidaridad Regional Expertise Centre ("Solidaridad," "we," "us," or "our") is dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained through our platform. It informs you about your rights and our obligations, explaining the reasons and methods of our data processing activities.

The Type of Personal Information We Collect
We collect various types of information when you use our platform, including:

  • · Personal Information: Your name, email address, contact details, and any other information you provide during registration or use of our services.
  • · Usage Information: Data about your interactions with our platform, such as device information, IP address, browser type, and pages visited.
  • · Location Information: If you enable location services, we may collect and process your geographical location.
  • · Demographic Information: Age, gender, and other demographic details, if voluntarily provided.

Legal Grounds to Collect Your Personal Information
We collect and use information under one or more of the following legal grounds:

  • · Consent: We require your permission to use your information.
  • · Legal Obligation: We process your information to comply with the law.
  • · Public Task: We process your information to carry out tasks in the public interest or exercise official authority.

Information Sharing and Disclosure
We may share your information in the following circumstances:

  • · With your consent or as necessary to fulfill any purpose for which you provide the information.
  • · With third-party service providers who assist us in operating the platform or provide services on our behalf.
  • · In response to a subpoena, court order, or other legal obligation, or to protect our rights or the rights of others.

Why Do We Collect Your Personal Information?
We collect personal data to:

  • · Comply with our legal and regulatory obligations.
  • · Conduct audience analysis or statistics.
  • · Optimize functionalities or displays on our website.
  • · Serve any other specified purpose of our website.

With Whom We Share Your Personal Data
We may share the personal data you provide to us within the Solidaridad network and with partners, always in accordance with applicable laws. Third-party suppliers performing tasks on our behalf will only use your information as instructed by us and must comply with data protection regulations. Personal data may also be shared without your consent if there is a legal basis for it. We take necessary steps to ensure your data is protected during transfers.

How Long Do We Keep Your Information?
We retain your data only as long as necessary for the outlined purposes and statutory requirements. Personal data is removed from our systems once it is no longer required, following our guidelines on data retention and destruction.

Your Data Protection Rights
You have the following rights regarding your personal data, unless exempt:

  • · The right to be informed about any personal information we collect and use about you.
  • · The right to access and request a copy of your personal information which we hold about you.
  • · The right to withdraw your consent at any time (where applicable).
  • · The right to request that we correct any personal information if it is found to be inaccurate, incomplete, or out of date.
  • · The right to request your personal information is erased where it is no longer necessary for us to keep such information.
  • · The right to request a restriction is placed on further processing, for example where there is a dispute in relation to the accuracy or processing of your personal information.
  • · The right to object to the processing of your personal information.
  • · The right to obtain and reuse your personal information to move, copy, or transfer it from one IT system to another (only applicable for data held online).

Reviews/Changes to This Policy
We review this policy periodically and will update it on our website to reflect changes in business operations or data protection regulations. We recommend that you check our website regularly to stay informed about any changes. The date of the latest version will be at the beginning of this Policy.

Contacts
For more information, concerns, or requests regarding this Policy, contact us at info@solidaridad.in.

Effective Date
This policy is effective as of October 2019.